How Are We Doing?
You can always expect world-class service and selection at Banner Ford of Monroe. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Banner Ford of Monroe that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Banner Ford of Monroe customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.
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KAYLA STOVALL
At first I was nervous about purchasing my first SUV but the Steve and the WHOLE team made my butterflies fly away! Thanks Steve for finding everything I wanted in a vehicle , thanks team for making me feel welcomed!
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Amanda Nobles
Best dealership evere
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Brenda Ellerbe
Brabara Rutledge the best
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Al Gaudry jr
Clean dealership, staff was helpful, especially Sara in parts.
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Vickie Hooker
Danny in the service dept was very courteous and answered all my questions. Danny made me feel valued as a customer. I really appreciate that Banner is located in my neighborhood.
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Silas Coleman
Everything was excellent
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LML65PRIDE
EXCELLENT SERVICE
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Perry Thomas
Fast service dept
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Mauri Michel
Good truck buying experience! Darrin in sales and Les in finance, are great to work with!!! 👍
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john mcwilliams
Great service Technicians.
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Jordan Bonura
Hands down the best experience I've ever had buying a car William Fleet helped us through the whole process making it very easy and smooth 10 out of 10 would buy from them again.
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Lynn Evans
I always set my visit with Mr. Lewis and for years have been extremely satisfied and confident that he'll take good care of my vehicle.
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Eddy Myers
I had an outstanding experience with the parts and service team! Everyone we dealt with was extremely courteous, knowledgeable, and helpful. They went above and beyond in helping us get a replacement to a lost key fob in a compressed timeframe since the vehicle was needed for an out-of-state trip. Will definitely use them for future vehicle needs.
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Camilla R Breland
If you need a vehicle this is the place to go for used and new vehicles they are so friendly there will help you out love our Nissan truck
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Anna Gourgues
It was EXTRA satisfactory!! Rita and her sales manager were amazing!
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Steven Daniels
It's Always a Pleasure to Go where All the Staff at This Dealership location Respects You with the Up most Excellent Service!
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Matt Reno
Just bought a new truck at Banner. Johnny Brumfield jr my sales person was the best! He went above and beyond all expectations. I live out of state he helped me find a deal on my airline ticket,picked us up at the airport. I recommend him 100% thanks Johnny!!!
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David P
Louis is always prompt and I get along great with him...Trulisha is always available....and it's great when I get to see Myron and Barbara. I wouldn't think of going anywhere other than Banner!
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Kelly Leblanc
Louis provides great information with the issues on my vehicle and keeps me updated on the status of the repairs.
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kathy moser
Ms. Ruttledge drove to our home with a loaner, then she took our car in for repair. The repair supervisor Mr. Louis called us and explained what was happening in our car, how much it would cost, then they got it repaired in 24 hours. Incredible!!!!
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Louis Noble jr
Not at this time
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Mikell Preston
Overall amazing experience
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Lauren Hickey
Purchased my Ford Bronco with Rich Tucci @ Banner Ford Mandeville location. Excellence service! If looking to purchase with Ford give Rich a buzz ;) Thank you !! Love my wheels !!
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Delores Montgomery
Service was good, very attentive to my vehicle needs.
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Jeremy Milton
The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.
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Dona Villani
The salesman Myron was great, and I recommended him to a friend.
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Mike Hoss
They made the experience as easy as possible. Nice and helpful.
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Vicki S
This is the 3rd vehicle my family has purchased from Theodore Field and Banner. There is a trust built and Theodore is simply the best we have found.
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Darlene Forney
This time was quick but the last time I had to wait 6 months for a radio my radio showed me driving in reverse mode, when I got out the car it would stay on and I could not connect my phone to my car and they told me there was no loner cars, but I told them that's how I made my money by going to people's home so they did pay for my rental after I had rented a car.
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Sonia Sabatier
Tire service maintenance light came on so I called Banner and the service dept said to bring it in . They said it maybe
due to tire sensor going bad.. Exactly what it was a bad tire sensor. They took care of the problem and I was on my way home. Thanks BANNER Tire Service .
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Ricardo Maldonado
Very attentive service, the entire staff makes you feel welcome as soon as you walk through the door.
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Honora Philson
Very friendly & professional staff when trying to make my delivery
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Kathy Miller
We had an issue with our truck while traveling through the area pulling our fifth wheel trailer. I called and Sheryl told us to bring it right in. We did and they looked at the truck immediately and, after some repairs, our issue was resolved. A huge shout-out and thank you to Sheryl and technician Sammy for your prompt and courteous service. You are the best!!! Thank you from the Canadians!
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marty robertson
We have been customers of Banner Chevrolet since 2015 and we have purchased three different vehicles from them. They have always been very personable, professional, and helpful. I recommend them to anyone in the market for a vehicle
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Harry Giarrusso
Went to an annual car show hosted by Banner. These folks are awesome ! They roll out the red carpet and make everyone feel right at home!
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Patrick Brawner
First off, I hate going to dealerships for service, as I can do most things myself.
We were traveling through on our way back home from vacation when I had a sudden front end issue with our truck. After the first shop failed to find an issue, I called Sheryl with Banner Ford and she was able to get me in right away so we wouldn't be stranded over the weekend. They quickly determined the front right hub was coming apart and got it changed quickly to get us back on the road. They had me out the door in less than 2 hours.
Being a dealership, the prices are severely overinflated as I could have bought the part elsewhere for almost half the price. The only reason they get 4 stars instead of 5 is the price, but I am still very thankful for the quick turnaround and overall service that Sheryl and the mechanic provided.
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keith pickett
Good coffee
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Virender Ajmani
I have been a loyal customer at this Ford dealership for my vehicle's oil changes and service issues, and my experiences have been positive. I wanted to give them a 5-star rating. However, I recently had a phone experience that left me frustrated. I called to discuss a specific service need and requested the service advisor to review my vehicle's history on their system. After being put on hold for about 7-8 minutes, I assumed the advisor was diligently checking my records to provide the best service advice. Unfortunately, the call was transferred to voicemail unexpectedly, and my subsequent attempts to reach them only led to more voicemails. This situation was quite disheartening, as it deviated from the high standard of service I expected from them.