Great sales team special thanks to Bobby Panni and Bobby Craighead . They will do you right.

We recently purchased a new vehicle at Banner Ford of Monroe. We were very impressed by the professionalism of everyone we met. The people seemed to enjoy their work environment and were very friendly and helpful. Terri Turrentine was our sales person. She was very helpful, made us feel comfortable, and offered continued help in the future as we get to know our new vehicle. Thank you, Terri!

Brandon White is the best! I’ve been a customer for a good while and he’s the only guy I want when I come in the quick lane. He’s honest and trustworthy and he takes great care of my vehicle!

Brandon White is the absolute best! He is the one and only reason my family brings our vehicles to Banner! He always takes care of our vehicles everytime we come through the quick lane, I don’t want anyone else! He always goes above and beyond for us and he’s so nice and friendly.

Brandon White is the best! He always takes care of my family’s needs and handles us with such friendly service! Gets the job done well and securely, and never leaves us wondering if the job was done diligently!

Highly recommended. After 2 other dealerships for my repairs on my 2023 f 150 the new service manager Keith and advisor Amy made sure my vehicle was repaired in a timely manner.

My wife and I bought from Banner a year ago. Had issue after issue and Banner’s service department was an absolute disaster. One night. I ran into the president, Rick Flick. He was kind. Offered to help alleviate my situation. He put me in touch with new service manager, Frankie and the new shop foreman, Keith. Both were OUTSTANDING! Fixed my car, personable, true to their word, and honest. Give them a try now. Rick has really turned it around and Frankie is 10/10 as a service manager. Thankful to have ran into Rick and the great staff at Banner.

Great Job Guys

Banner has consistently provided excellent customer service during and after every visit. I truly appreciate EJ for going above and beyond to make sure I had everything I needed. Y’all rock!

Very professional and about me, my needs and my happiness! Be sure to ask for Mr. L. Lennox because he works for you !!

Highly recommend very professional and closed without delays!

Had a great experience with Mr Ivan Lopez. He put my daughter in her dream car (Camaro) and she was all smiles. He even explained to her about the car and how to be safe. I will be sending all my friends and family to him. Thanks to Ivan and Banner Ford for everything you guys did! Yall have earned a forever customer!

Ivan was extremely helpful and went above and beyond

We purchased a used jeep in very good condition. I've bought many cars in my lifetime. With this one There was no pressure and our sales person Ivan was very cool did his best to give us a good price on the vehicle. Would purchase another vehicle in the future.

Awesome

Ivan is Amazing and helped me find the vehicle that I needed. Banner Ford is the great place to shop for a good vehicle.

Great experience really great people the smoothest buying experience ever Ivan was the best salesman 100% recommend

Mr. Myron was great

⭐⭐⭐⭐⭐ William was absolutely fantastic to work with! From the first conversation to driving off in the 2025 Bronco, the entire experience was smooth, efficient, and genuinely enjoyable. He was knowledgeable, responsive, and went above and beyond to make sure everything was perfect. Could not be happier with the process or the vehicle — I highly recommend William to anyone looking for an exceptional car-buying experience!

Fantastic dealership to buy from. We have purchased two vehicles within the past 9 months from Banner with Cory as our salesman. He is extremely knowledgeable and awesome to deal with. JC in finance is great and a pleasure. They both made the process of car buying seamless.

I had another great experience at Banner Ford and specifically want to recognize Amanda Talamo (Service Advisor) and Jason Lane (Service Manager) for going above and beyond. I brought my 2017 F150 Raptor in because of a loud grinding noise that had me pretty concerned. It turned out to be related to the IWE (Integrated Wheel End) system for the four-wheel drive. After diagnosing it properly, they determined it was simply a faulty check valve — not a full system failure. What really impressed me is that they diagnosed the IWE issue correctly and didn’t try to upsell me on replacing all the hoses or other expensive components. They fixed what actually needed to be fixed. That level of honesty matters. On top of that, they completed a full tune-up, oil change, and 5-tire rotation, and made sure everything was handled quickly so I could get my truck back in time for an upcoming trip. Professional, knowledgeable, and trustworthy. Amanda and Jason made the entire process smooth and stress-free. Highly recommend them if you want your truck serviced the right way.

Ivan was the man! He was extremely helpful over the phone and answered all questions very quickly. Once we got into the dealership he had the truck ready and helped us get to a good price point. He also demonstrated every single tech feature and made the transaction go smoothly. I definitely recommend having someone as experienced and tech savvy as Ivan. Go check him out!

Amy Horstkamp gave me the best customer service and got my car fixed with no issue due to a recall. I will definitely use them in the future. I am a very satisfied customer!!

Service Manager was kind & professional! Keep up the great care & work!

Hi I’m Melinda just was curious about my boy Earvin :) I haven’t seen him off highway in a while and I had few friends stop by looking say his desk was moved had really clean and nice area. He would always meet everyone and make everybody day everyone I know says he’s a genuine guy. He would be on lot everyday making people laugh and being himself tell him give me call I’m still in market and we not buying from nobody but Earvin

Highly recommend, I but plenty of ford trucks and Banner Ford keeps me going and on the road. Special shoutout to Josh Spell!!

I brought my 2019 F-150 in for an oil and filter change. We were short on time because we had a doctors appointment to get to. Amanda Talamo stepped up and was able to get us in and out very quickly and we were able to make it to the doctors appointment. Thanks for the great service.

Awesome service

When I got there the lady who waited on me was super friendly and let me know what I need according to the miles on my car and I appreciated that. And the wait time was not that bad.

Mr. Johnny and Mr. Keith were great. Prices were better than the dealership in Slidell for sure. The give you a video at every oil change so you can see what they see.

Professional and courteous service.

Ivan Lopez is the best ! I went to see Ivan in late July, and told him I was looking for a new F-350.I have purchase 3 other vehicles from Ivan in the past. Banner did not have the F-350 on the lot that I was looking for. BUT Ivan took the time on a Saturday afternoon to show me and my wife other F-350s that was on the lot. With Ivan's help it educated us on the engine, and other options to look for on the truck. Ivan and his sales manager checked with other dealers up to 300 miles to find me the truck I wanted. I want to thank Ivan on the time, and personal service he gave me and my wife. Thanks, Ivan Steve L

Ivan Lopez at Banner Ford in Mandeville, LA was outstanding! He’s super knowledgeable and made the car buying process smooth and enjoyable from start to finish. He answered all of our questions, was patient, and never made us feel pressured. If you’re in the market for a new vehicle, I definitely recommend asking for Ivan—he’ll take great care of you!

I purchased a new F-150 pickup from Ivan Lopez and William. Both were very nice and helpful with my purchase. Ivan showed me all the new accessories I had and how to operate them. He is very knowledgeable and took his time with me. I actually enjoyed the experience of buying a new vehicle.

Best car purchasing experience I have ever had. Ivan did such a great job, we came back and requested him for our second purchase from Banner Ford. I highly recommend Banner Ford and especially Ivan.

Had a situation today while on our way to the camp we blew an Intercooler hose on the 6.7 ltr diesel an all this take place at 4:20 in the evening. I happen to live in Slidell and we called Banner and spoke to Caleb in parts, this guy was Super nice and helpful he had the part Put it on the counter for me while my wife ran to pick me up to try and get there before they closed. Parts were closing as we pulled up and we were able to get the part these people were Super Helpful and made it a mission to make sure I got what I needed to fix this on the side of the road.

Great experience and great customer service

Simply amazing on all levels. Hands down the best of the best. Greg you have set the bar. Congrats to you.

Was looking for a new truck for my dad, ended up getting assistance from salesman named Shae Wood. He was very helpful and I didn't feel like I was being excessivley pressured into anything I didn't want. Probably best car buying experience I've had. He called and checked in on us later after the sale as well. Great customer service.

Banner rocks

Got a new 25 Chevy pick up truck was very friendly and knowledgeable. Got me on the road very quickly.

No comments

Louis Luna always takes care of his customers and makes sure they are satisfied...

Like the good reviews

Smooth service every time!!

Sales man Patrick is a true professional.

I just bought my car from Carvana and the check engine light came on after 13 days of having it. I called Banner Ford and Leanne made me an appointment for 7:30 am well being a single mom things come up and and I had to push the time back. She gave me no grief and was completely understanding. I finally got it in and she worked hard in the warranty part of it and I had no out of pocket and expense. So as you know I’m a happy customer because of Leanna and banner Ford. Thank you so much for your help and your excellent customer service. I will get back !!

Was in and out pretty quick. Rob in the parts department is an ace and knows his business

Rachel and the service department are top notch!!!

We are so thankful for the quick, efficient, and friendly service we received this afternoon! The team fixed our truck fast and effectively, allowing us to get back on the road and make it home safely. Their professionalism and expertise made all the difference. Highly recommend!

I live in Slidell and refuse to bring my Bronco to Supreme Ford (worst dealership ever). I called Banner Ford and had the pleasure of speaking to Gary Burch! He was so helpful! He quickly made an appointment for me and my Bronco was fixed the same day! The customer service I received from not just Gary but everyone was outstanding! So much so I wanted to celebrate and brought a bottle of champagne when I picked up my vehicle! I highly recommend Banner Ford and will make that drive (hopefully not too often) anytime I need service!

Not the normal sales bullshit. Offered a price, they accepted, drove away in a new car.

Everyone was over the top helpful customer service A-1 5 gold stars .

Good job

The salesmen were very nice, helpful friendly and knowledgeable. Thank you Keith and Eric.

Fastest in and out of a dealership I ever experienced,and was professional about the sale

The best.

Update-Mr. Jason called the following day and we spoke through everything. It’s all worked out and I’ll still be a returning customer. Currently sitting here after picking my truck up and finding the check engine light on. It was not on previously as I dropped off for a simple battery replacement. To start off, when the service department called, they gave me a price of $259. When they called to say it was ready, the price was more unexpectedly. They failed to quote the taxes and shop fee on the original call. I was aggravated put paid it (looks like they removed shop fee-not sure). But, when leaving to find my check engine light on. Time for a review (story).The service folks in the fast lane seemed flabbergasted when I brought it up to them. Now, after getting it again (check engine light now off) The auto up/down on my window isn’t working. A gentlemen was outside and very helpful (only reason for 2 stars) and got it taken back again to get checked out. He stated it needed to get reprogrammed possible due to the battery being replaced. ONE would think these things would have been taken care of. To be continued… Update-30 minutes later. My service rep came in and said good to go. She took it for a spin and everything is working as it should. They had to do two resets. She was very apologetic (Updates to 3 stars). If management reaches out to discuss-I can see 4/5 stars for making it right. No one likes bad publicity.

This time it was faster not all day for a oil ch

I'm always very pleased at the service I received at Banner Chevrolet the service manager and employees are very courteous and provides the best care for my car I will continue to be a customer thanks!! Banner

I recently leased a new Ford Explorer with the help of Darrin Hooter at Banner Ford, and could not be happier with the assistance and work Darrin put in. I was in a time crunch to turn in a vehicle and start a new lease and Darrin helped me get the exact vehicle I asked for. This was my 4th time leasing from Ford and by far the most efficient and easiest transaction. Thank you Darrin for being so responsive, answering all questions, and making it effortless for me to swap cars. I have been singing your praise to everyone!!

Mr Myron my salesman was excellent in helping me to buy another car after my car was flooded due to Hurricane Francine.

Very satisfied with your services

Good experience. Made a good deal.

The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.

Everyone at Banner Chevrolet worked together to make this a pleasant experience.

Bought a used F150 elsewhere but brought it in for the first oil change. Learned the bad news... Lots of leaks and failed parts. Service advisor JASON KELLER handled me and my emotions well (Cowboy without his pick up is a fragile animal). He navigated my extended warranty company until they stepped up and made it right. YES, it took some time to handle the admin and order all the parts but I was ultimately VERY PLEASED when I received the truck back. They went the distance to correct everything, hold warranty company to their word, and repaired the truck as professionals. They will be servicing all of my vehicles moving forward. Thank you Jason and Thank you Banner Ford.

Dropped my vehicle into service for repairs and my service provider Aaron Davenport made the experience great and effortless. He is by far they best service provider every!!!

Banner helped me with a inverter failure on my new truck that I purchased at different dealer . The dealer I bought it from said they would take care of any issues and being out of town was not a problem . The dealer never followed up with me so I took it to Banner and had my truck repaired in les than 24 hours !! Learned my lesson and will be buying from Banner 100% from now on .

Had a wonderful experience with Banner Chevrolet. Johnny Brumfield Jr. and Myron Brogan went out of their way to make sure I was satisfied with my new lease. They made the process low stress and they were very accommodating. They even delivered the new car to my house. Now that’s Awesome Service!! Highly recommend them and a special thank you to Rick Flick as well. From a Very satisfied Customer!

Very impressed by Nick. He made my experience very easy and smooth. Enjoyed my experience.

We are from Ohio. In June, we were driving from Savannah to Austin Tx when we heard something dragging from our car. We contacted Banner Ford late in the afternoon, and they told us to bring the car in We arrived shortly before closing time. They looked at the problem and a young man promptly climbed under the car and fixed the problem. Banner had us back on the road within 30 minutes. If we lived closer to Mandeville La. we would purchase all of our cars from Banner due to this service , but Ohio is just a little too far. Thank you Banner for saving our trip.

We have been customers of Banner Chevrolet since 2015 and we have purchased three different vehicles from them. They have always been very personable, professional, and helpful. I recommend them to anyone in the market for a vehicle

At first I was nervous about purchasing my first SUV but the Steve and the WHOLE team made my butterflies fly away! Thanks Steve for finding everything I wanted in a vehicle , thanks team for making me feel welcomed!

It's Always a Pleasure to Go where All the Staff at This Dealership location Respects You with the Up most Excellent Service!

Overall amazing experience

I always set my visit with Mr. Lewis and for years have been extremely satisfied and confident that he'll take good care of my vehicle.

I had an outstanding experience with the parts and service team! Everyone we dealt with was extremely courteous, knowledgeable, and helpful. They went above and beyond in helping us get a replacement to a lost key fob in a compressed timeframe since the vehicle was needed for an out-of-state trip. Will definitely use them for future vehicle needs.

Just bought a new truck at Banner. Johnny Brumfield jr my sales person was the best! He went above and beyond all expectations. I live out of state he helped me find a deal on my airline ticket,picked us up at the airport. I recommend him 100% thanks Johnny!!!

Good truck buying experience! Darrin in sales and Les in finance, are great to work with!!! 👍

Hands down the best experience I've ever had buying a car William Fleet helped us through the whole process making it very easy and smooth 10 out of 10 would buy from them again.

First off, I hate going to dealerships for service, as I can do most things myself. We were traveling through on our way back home from vacation when I had a sudden front end issue with our truck. After the first shop failed to find an issue, I called Sheryl with Banner Ford and she was able to get me in right away so we wouldn't be stranded over the weekend. They quickly determined the front right hub was coming apart and got it changed quickly to get us back on the road. They had me out the door in less than 2 hours. Being a dealership, the prices are severely overinflated as I could have bought the part elsewhere for almost half the price. The only reason they get 4 stars instead of 5 is the price, but I am still very thankful for the quick turnaround and overall service that Sheryl and the mechanic provided.

They made the experience as easy as possible. Nice and helpful.

Service was good, very attentive to my vehicle needs.

We had an issue with our truck while traveling through the area pulling our fifth wheel trailer. I called and Sheryl told us to bring it right in. We did and they looked at the truck immediately and, after some repairs, our issue was resolved. A huge shout-out and thank you to Sheryl and technician Sammy for your prompt and courteous service. You are the best!!! Thank you from the Canadians!

I have been a loyal customer at this Ford dealership for my vehicle's oil changes and service issues, and my experiences have been positive. I wanted to give them a 5-star rating. However, I recently had a phone experience that left me frustrated. I called to discuss a specific service need and requested the service advisor to review my vehicle's history on their system. After being put on hold for about 7-8 minutes, I assumed the advisor was diligently checking my records to provide the best service advice. Unfortunately, the call was transferred to voicemail unexpectedly, and my subsequent attempts to reach them only led to more voicemails. This situation was quite disheartening, as it deviated from the high standard of service I expected from them.

Brabara Rutledge the best

The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.

Everything was excellent

Tire service maintenance light came on so I called Banner and the service dept said to bring it in . They said it maybe due to tire sensor going bad.. Exactly what it was a bad tire sensor. They took care of the problem and I was on my way home. Thanks BANNER Tire Service .

This time was quick but the last time I had to wait 6 months for a radio my radio showed me driving in reverse mode, when I got out the car it would stay on and I could not connect my phone to my car and they told me there was no loner cars, but I told them that's how I made my money by going to people's home so they did pay for my rental after I had rented a car.

Enjoyable

Louis provides great information with the issues on my vehicle and keeps me updated on the status of the repairs.

It was EXTRA satisfactory!! Rita and her sales manager were amazing!

Danny in the service dept was very courteous and answered all my questions. Danny made me feel valued as a customer. I really appreciate that Banner is located in my neighborhood.

If you need a vehicle this is the place to go for used and new vehicles they are so friendly there will help you out love our Nissan truck

Fast service dept

Not at this time

Very friendly & professional staff when trying to make my delivery

The salesman Myron was great, and I recommended him to a friend.

Purchased my Ford Bronco with Rich Tucci @ Banner Ford Mandeville location. Excellence service! If looking to purchase with Ford give Rich a buzz ;) Thank you !! Love my wheels !!

Louis is always prompt and I get along great with him...Trulisha is always available....and it's great when I get to see Myron and Barbara. I wouldn't think of going anywhere other than Banner!

EXCELLENT SERVICE

Good coffee

Best dealership evere

Ms. Ruttledge drove to our home with a loaner, then she took our car in for repair. The repair supervisor Mr. Louis called us and explained what was happening in our car, how much it would cost, then they got it repaired in 24 hours. Incredible!!!!

Very attentive service, the entire staff makes you feel welcome as soon as you walk through the door.

This is the 3rd vehicle my family has purchased from Theodore Field and Banner. There is a trust built and Theodore is simply the best we have found.

Went to an annual car show hosted by Banner. These folks are awesome ! They roll out the red carpet and make everyone feel right at home!

Clean dealership, staff was helpful, especially Sara in parts.

Great service Technicians.